Complaint & issue OS

Turn complaints into structured action.

Use Lubyc Complaint to submit, track and manage issues with organizations, services or systems in a transparent way.

Submit a complaint
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Structured submissions

Share complaints in a clear, complete format instead of random posts.

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Right place, right channel

Map complaints to the right company, department or authority.

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Status transparency

Track whether an issue is received, under review, resolved or escalated.

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Patterns & repeated issues

See if many people are facing the same problem with an organization.

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Better resolution chances

Well-structured, visible complaints create more pressure for proper solutions.

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Connected with news & surveys

Link complaints with crowd news, surveys, and company profiles.

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From frustration to process

A complaint system built into your life OS.

Lubyc Complaint gives citizens, customers and community members a structured way to raise issues and track responses โ€” rather than shouting into the void of random social media.

How people use Lubyc Complaint.

From local services to large institutions โ€” issues become visible and organized.

Civic & public services
Public
Civic & public services

Report infrastructure, safety or service problems in your area.

Companies & products
Private
Companies & products

Raise structured complaints about products, billing or support experiences.

Institutions & campuses
Education
Institutions & campuses

Collect student, parent or staff complaints in a transparent flow.

Documentation & escalation
Follow-up
Documentation & escalation

Use complaint records to escalate to higher authorities or media if needed.

What you can do with Lubyc Complaint.

Complaint submission forms

Collect clear details: what happened, where, when, and with whom.

Company & entity mapping

Attach complaints directly to companies, institutions or services.

Evidence & file uploads

Upload screenshots, documents, receipts or media to support your claim.

Status tracking (open, in progress, resolved, closed)

See exactly where each complaint is in the resolution pipeline.

Internal notes & communication

Store official responses and your own notes for each complaint.

Integration with Crowd News

Convert major issues into public stories (where appropriate).

Integration with Survey module

Run follow-up surveys to measure whether problems improved.

Pattern & repeat analysis

See which entities, locations or topics get frequent complaints.

Citizen / customer dashboard

View all your complaints and their outcomes in one place.

Organization-side view (future-ready)

Let companies log in to respond, resolve and analyze complaints.

Escalation rules & flags

Flag serious issues for faster attention or external escalation.

Link to Rewards & trust (future)

Reward constructive reports and responsible organizations.

Let's Get Started!

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